The Westin Dragonara Resort, Malta

4.4 

Dragonara Road, St. Julian's, STJ 3143, Malta   •  Weather:   

Local Time Phone (356) 2138 1000

4.4

Start your Westin Journey

 

The Westin Dragonara Resort strives towards being a learning organisation and shows significant commitment towards the continuous training and development of its associates.

The exceptional service and personal touches that our associates give our guests, demonstrate our commitment to turning everyday moments into memorable branded experiences.

OUTSTANDING EXPERIENCES

For us to deliver this high standard of excellence, we provide a unique experience for our associates who constantly succeed in living the Westin brand and in bringing our brand to life for our guests.

Our Human Resources Department is committed to building a talented workforce, a trusted resource to our guests and a driver of exceptional business results.

REACH YOUR TRUE POTENTIAL

Evidence of our commitment towards our associates and their growth is proven through a number of HR-related awards that The Resort has won over the past few years.  Furthermore;

  • For the past three consecutive years, the winner of the MTA STAR ‘Hotel Worker of the Year’ Award was a Westin Dragonara Resort associate.
  • Onsite child caring facilities are provided for our associates.
  • A fast career growth is provided to committed associates.

A career at The Westin Dragonara Resort is like no other. If you are ready to be challenged to deliver your best, we are the company for you.  Explore our career paths below to find the perfect opportunity for your Starwood journey to begin.

We currently have vacancies within the following departments;

RESERVATIONS | FRONT OFFICE | PURCHASING/COST CONTROLSERVICE EXPRESSENGINEERING & MAINTENANCE 

CULINARY OPPORTUNITIES | F&B SERVICE | STEWARDING | HOUSEKEEPING

HOW TO APPLY

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com.


RESERVATIONS

RESERVATIONS AGENT

The position of Reservations Agent is currently available within the Reservations Department.  This position’s main function is to provide an efficient and friendly Reservations service, whilst maximizing revenues to achieve budgeted and forecasted targets.

The minimum pre-requisites for this position are:

  • Fluency in Maltese, English and Italian
  • Focus on Customer Satisfaction
  • Strong Communication and Sales skills
  • Outgoing and enthusiastic personality
  • Good working knowledge of mathematical concepts
  • Computer Literacy especially in Opera and Microsoft applications

FRONT OFFICE

FRONT OFFICE SHIFT LEADER

This position’s main function entails supporting the Front Office Manager with ensuring that Front Office shifts are run efficiently, by providing outstanding guest service in order to create memorable experiences and by making emotional connections with the resort’s guests.   In this position, the Shift Leader will be responsible for supporting the Front Office associates with their duties which include welcoming guests to the resort, answering guest questions, resolving and following-up guest issues, check-in & check-out duties in accordance with the Westin Brand Standards.

In performing this role, the successful applicant must meet the following criteria:

  • In possession of a Diploma in Hospitality/ Accommodation Operation or equivalent
  • A minimum of 2 years work experience within the Hospitality Industry
  • Outstanding communication skills including fluency in English & in other languages
  • Sound Leadership skills
  • Proficiency in the use of computer and preferably knowledge of Opera

PURCHASING / COST CONTROL

STOREKEEPER

The selected applicant will be responsible for the storage and issuing of all food, beverage, cleaning/guest supplies, stationery and general supply inventories, as well as cleanliness, security, inventory control, stock rotation and safety procedures in the storerooms.

Applicants should meet the following requirements:

  • Good verbal and written communication skills including fluency in written and spoken English
  • Proficiency in basic computing skills such as MS Outlook and MS Excel
  • Should be flexible, consistent and ready to assist where necessary within the cost control department
  • Possession of a van driving license will be considered an asset

SERVICE EXPRESS

SERVICE EXPRESS ATTENDANT

The main function of the Service Express Attendant is to provide efficient and accurate delivery and pick up of items to and from guest rooms, as directed by the Service Express Command Centre in order to deliver outstanding guest service.

Duties and responsibilities include in-room dining, luggage services, greeting and escorting guests to and from their room, responding to guest inquiries and requests in an efficient and friendly manner whilst ensuring that newspapers, packages and amenities are delivered to guest rooms in a timely and professional manner.

In performing this role, the successful applicant must meet the following requirements:

  • Having an outgoing Personality
  • Sound communication skills
  • Fluency in English and preferably in other languages
  • Basic Food & Beverage Knowledge
  • Basic IT knowledge will be considered an asset
  • Students who are available to work in the evenings and weekends are encouraged to apply

 

SERVICE EXPRESS AGENT

This position’s main function entails answering & directing all telephone calls, whilst handling guests’ requests promptly and professionally, with the aim of providing maximum guest/customer satisfaction.

In performing this role, the successful applicant must meet the following requirements:

  • Advanced level standard of education
  • Excellent verbal and written communication skills
  • Fluency in English and in other European languages
  • Customer Service Skills

ENGINEERING & MAINTENANCE

TECHNICIAN

We are looking for a candidate for the role of duty technician.  The selected applicant will carry out preventive and corrective maintenance activities on all hotel equipment and tools ensuring repairs and maintenance are executed efficiently.

The person will be responsible for lubrication, cleaning and inspection of equipment, machinery or tools. The duty technician will be responsible also for attending to any technical faults arising throughout the hotel. 

Applicants should meet the following requirements:

  • Good verbal and written communication skills including fluency in written and spoken English
  • Ability to multitask
  • Should possess practical Problem-Solving skills 
  • Should possess vocational training certificate in electrical/ mechanical/ refrigeration/ plumbing or electronics fields
  • Minimum of 2 years’ experience as a Maintenance Technician in a related field

CULINARY OPPORTUNITIES

SOUS CHEF

The position of Sous Chef has arisen within The Westin Dragonara Resort, a leading five star resort on the island.  In this role, the successful candidate will be assisting the Executive Chef with all kitchen operations, by being accountable for the overall success of the daily kitchen operations.  S/he will exhibit culinary talents by personally performing culinary tasks, while leading the kitchen staff and managing all food related functions.  

The selected applicant will work to continually improve guest satisfaction while maintaining the operating budget.   Other duties include the supervision of all the kitchen areas to ensure that a consistent and high quality product is produced, efficiency, and the responsibility for guiding and developing direct reports whilst ensuring the achievement of sanitation, culinary policies, standards and procedures.

The following requisites are deemed to be important in carrying out this role:

  • Higher Diploma in Culinary Arts/ Food Preparation & Production or related major
  • Minimum of 3 years’ work experience in a similar role in the Culinary area
  • In possession of strong leadership skills as well as sound interpersonal, verbal and written skills
  • Applicants must be organized,  excellent team players, professional and goal-oriented, capable to work in a fast paced and dynamic kitchen environment

 

COMMIS CHEF

We are currently seeking to recruit Commis Chefs who will support the Chef de Partie or Demi Chef de Partie in the daily food preparation in order to meet the set standard and quality levels. 

Applicants should ideally be in possession of City & Guilds 706/1 or a Diploma/Certificate in Food Preparation & Production, coupled with a minimum of one year working experience in the field. 

 

SENIOR CHEFS DE PARTIE 

We are currently seeking to recruit Senior Chefs de Partie for the Breakfast, Sauce and Pastry sections.  The main function is to assist in the management of the assigned sections in order to prepare and provide high quality food in accordance to a consistent standard.

Ideally, applicants should meet the following requirements:

  • In possession of City & Guilds 706/1 & 706/2 or diploma/certificate in the field.
  • Previous work experience in a similar role.

 

DEMI CHEFS DE PARTIE

We are currently seeking to recruit Demi Chefs de Partie in the Breakfast and A la Carte Sections.  The main function is to assist in supervising the assigned sections of the kitchen in order to prepare and provide high quality food in accordance to a consistent standard.

Ideally, applicants should meet the following requirements:                     

  • In possession of City & Guilds 706/1 & 706/2 or diploma/certificate in the field.
  • Previous work experience in a similar role.

FOOD & BEVERAGE SERVICE

FOOD & BEVERAGE SERVERS

We are currently looking for Food & Beverage Servers on part-time basis. The main function includes the provision of an excellent guest service, by discovering all of our guests' needs and acting on these needs promptly, efficiently and with confidence to ensure that guests' expectations are exceeded and standards are consistently maintained.  

Ideally candidates must meet the following requirements:

  • Excellent communication skills including fluency in English
  • Having a positive attitude, high levels of motivation and enthusiasm
  • Willing to work different shifts which also include weekends and public holidays

STEWARDING

STEWARD SUPERVISOR

The selected candidate will be responsible for the highest levels of cleanliness, hygiene and order as per HACCP requirements within the indicated kitchen and back of house areas. 

Ideally, the successful applicant must possess the following requirements:

  • A Minimum of one year experience in a similar role in a restaurant/ hotel kitchen

 

STEWARD

Responsible for cleaning and storing china, silverware, pots and pans and other restaurant items used in the food and beverage operations whilst maintaining kitchen and storage areas in a clean and orderly manner.  Responsible for the proper cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, tables and floors.


HOUSEKEEPING

PUBLIC AREA ATTENDANTS

Selected candidates will be responsible for keeping the resort’s public facilities including the lobby, front desk, restaurants and restrooms in a neat and clean condition.  Chosen candidates might be requested to deliver miscellaneous goods and supplies to guest rooms or guest floors and to move furniture, supplies or equipment.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset


HOUSEKEEPING ROOM ATTENDANTS

The selected candidates will be responsible for cleaning guest Rooms in accordance with brand and hotel standards to allow a sufficient quantity of vacant and clean rooms, in order to ensure a safe and clean experience to our guests.  Candidates must be able to interact with guests in a courteous and friendly manner and to respond to guests’ questions, provide guest assistance and information as requested.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset

How to Apply

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com.