The Westin Dragonara Resort, Malta

4.4 (244 reviews)

Dragonara Road, St. Julians, STJ 3143, Malta   •   Local Time:     •  Phone: (356) 2138 1000  

4.4

Start your Westin Journey

 

The Westin Dragonara Resort strives towards being a learning organisation and shows significant commitment towards the continuous training and development of its associates.

The exceptional service and personal touches that our associates give our guests, demonstrate our commitment to turning everyday moments into memorable branded experiences.

OUTSTANDING EXPERIENCES

For us to deliver this high standard of excellence, we provide a unique experience for our associates who constantly succeed in living the Westin brand and in bringing our brand to life for our guests.

Our Human Resources Department is committed to building a talented workforce, a trusted resource to our guests and a driver of exceptional business results.

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REACH YOUR TRUE POTENTIAL

Evidence of our commitment towards our associates and their growth is proven through a number of HR-related awards that The Resort has won over the past few years.  Furthermore;

  • For the past three consecutive years, the winner of the MTA STAR ‘Hotel Worker of the Year’ Award was a Westin Dragonara Resort associate.
  • Onsite child caring facilities are provided for our associates.
  • A fast career growth is provided to committed associates.

A career at The Westin Dragonara Resort is like no other. If you are ready to be challenged to deliver your best, we are the company for you.  Explore our career paths below to find the perfect opportunity for your Starwood journey to begin.


HOW TO APPLY

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com


SERVICE EXPRESS

SERVICE EXPRESS AGENT

The post of Service Express Agent is currently available on both full-time and part-time basis.  This position’s main function entails answering & directing all telephone calls, whilst handling guests’ requests promptly and professionally, with the aim of providing maximum guest/customer satisfaction.

In performing this role, the successful applicant must meet the following requirements:

  • Advanced level standard of education
  • Excellent verbal and written communication skills
  • Fluency in English and in other European languages
  • Sound know-how of hotel operations
  • Customer Service Skills


SERVICE EXPRESS ATTENDANT

The main function of the Service Express Attendant is to provide efficient and accurate delivery and pick up of items to and from guest rooms, as directed by the Service Express Command Centre in order to deliver outstanding guest service.

Duties and responsibilities include in-room dining, luggage services, greeting and escorting guests to and from their room, responding to guest inquiries and requests in an efficient and friendly manner whilst ensuring that newspapers, packages and amenities are delivered to guest rooms in a timely and professional manner.

In performing this role, the successful applicant must meet the following requirements:

  • Having an outgoing Personality
  • Sound communication skills
  • Fluency in English and preferably in other languages
  • Basic Food & Beverage Knowledge
  • Basic IT knowledge will be considered an asset

WESTIN FAMILY KIDS CLUB

CHILD CARER / ANIMATOR

The selected candidate will be responsible for taking care of young children including infants.  The main duties will include organizing and participating in children activities including simple painting, drawing, handcrafts, games, reading to children as well as feeding and/or serving meals to children.   S/he will also be responsible for coordinating and assisting during kids parties, whilst encouraging the children to participate in all the activities taking place during the party.   

In performing this role, applicants must meet the following requirements:

  • Having a passion to work with children
  • Previous work experience with infants
  • Willing to work on regular basis, including Kids Parties in the weekend
  • Be caring, creative, outgoing and responsible
  • Speak fluent English
  • A qualification in child care will be considered an asset

CULINARY OPPORTUNITIES

CHEFS DE PARTIE / DEMI CHEFS DE PARTIE

We are currently seeking to recruit Chefs de Partie and Demi Chefs de Partie on full-time basis.  The main function is to assist in supervising the assigned section of the kitchen in order to prepare and provide high quality food in accordance to a consistent standard.

Ideally, applicants should meet the following requirements:

  • In possession of City & Guilds 706/1 & 706/2 or HND / Diploma in Culinary Arts
  • Minimum of two years’ work experience in a similar role.

 

ASSOCIATES CAFETERIA DEMI CHEF DE PARTIE

The selected candidate will take care of the preparation of meals at the staff canteen.  The chosen applicant will work Monday to Friday; morning/day shifts. Apart from having sound culinary skills, the right candidate should also have a friendly and hospitable approach.

Ideally, applicants should meet the following requirements:

  • In possession of City & Guilds 706/1 & 706/2 or HND / Diploma in Culinary Arts/ Certificate in Food Preparation or Production
  • Previous work experience in a similar role

 

COMMIS CHEFS

We are currently seeking to recruit passionate Commis Chefs who will support the Chef de Partie or Demi Chef de Partie in the daily food preparation in order to meet the set standard and quality levels. 

All the successful candidates willing to make part of Westin’s Culinary Team will be provided with the best on the job training together with other training programmes which will contribute for career advancement / promotions with our company.

Ideally, applicants should meet the following requirements:

  • In possession of City & Guilds 706/1 or a Diploma/Certificate in Food Preparation & Production
  • A minimum of one year working experience in the field.  

 

STEWARD SUPERVISOR

The selected candidate will be responsible for the highest levels of cleanliness, hygiene and order as per HACCP requirements within the indicated kitchen and back of house areas. 

Ideally, the successful applicant must possess the following requirements:

  • A Minimum of one year experience in a similar role in a restaurant/ hotel kitchen

 

STEWARD

Responsible for cleaning and storing china, silverware, pots and pans and other restaurant items used in the food and beverage operations whilst maintaining kitchen and storage areas in a clean and orderly manner.  Responsible for the proper cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, tables and floors.


Engineering and Maintenance

ROOMS MAINTENANCE 

The position calls for a multi-skilled tradesman/handyman skilled in maintenance work including basic electrical installations, plumbing, carpentry, plastering and painting, tiling, general maintenance on general room fixtures, bathrooms, doors, apertures and furniture. The selected candidate will work on shift basis including weekends and public holidays.

The chosen candidates must be able to work independently and exercise initiative to ensure that the guest rooms are kept safe and well maintained to the highest standards commensurate with a top quality 5 star hotel.

Applicants should meet the following requirements:

  • 3 years’ work experience in a similar occupation
  • Applicable trade qualifications or proven experience
  • Pleasant personality
  • Fluency in English
  • Ability to work independently and as part of a team

 

ROOMS PREVENTATIVE MAINTENANCE

The position calls for multi-skilled tradesmen/handymen skilled in maintenance work including basic electrical installations, plumbing, carpentry, plastering and painting, tiling, general maintenance on general room fixtures, bathrooms, doors, apertures and furniture. The selected candidates will be assigned on the resort’s Preventive Maintenance Program. 

The chosen candidates must be able to work independently and exercise initiative to ensure that the guest rooms are kept safe and well maintained to the highest standards commensurate with a top quality 5 star hotel.

Applicants should meet the following requirements:

  • 3 years’ work experience in a similar occupation
  • Applicable trade qualifications or proven experience
  • Pleasant personality
  • Fluency in English
  • Ability to work independently and as part of a team

Front Office

FRONT OFFICE AGENTS (FULL-TIME AND PART-TIME BASIS)

The successful candidates will be focused on providing excellent service and on creating memorable experiences by making emotional connections with the hotel’s guests. In this position, the agent will have a direct impact on the overall guest experience and will be responsible for ensuring maximum satisfaction from the moment guests arrive at the hotel until the moment they check out.

In performing this role, the successful applicant must meet the following requirements:

  • Fluency in English and in other European languages
  • Sound communication skills
  • Having a friendly and welcoming attitude
  • Computer Literacy
  • Previous work experience in a similar role
  • A Diploma in Hospitality/Accommodation Operations or equivalent will be considered an asset

FOOD & BEVERAGE SERVICE

FOOD & BEVERAGE SERVER/BARTENDER - ORVM LOBBY BAR/RESTAURANT

We are looking for an outgoing individual with previous work experience in a restaurant environment.  The ideal candidate should have a pleasant personality, excellent communication skills and enjoys interacting with guests and customers.  Previous experience within a five star environment will be considered an asset.

 

FOOD & BEVERAGE SERVER - TERRACE RESTAURANT

The position of full-time Food & Beverage Server is currently available within the Terrace Restaurant, the Resort’s main restaurant. This position’s main function includes the provision of excellent guest service, by discovering all of our guests’ needs and acting on these needs promptly, effectively and with confidence to ensure that guests’ expectations are exceeded and standards are consistently maintained.  Additional duties include handling guests’ requests and resolving guests’ complaints, upselling the Restaurant’s Food & Beverage product and liaising effectively with other departments.

The successful applicant should meet the following requirements:

  • Good communication skills including fluency in English and preferably in other languages
  • Relevant work experience in a similar role
  • Having a positive attitude, high levels of motivation and enthusiasm
  • Willing to work different shifts which also include weekends and public holidays 

 

FOOD & BEVERAGE SERVERS

We are currently looking for Food & Beverage Servers to work in the resort’s restaurants and outlets on part-time/ casual basis. This position's main function includes the provision of an excellent guest service, by discovering all of our guests' needs and acting on these needs promptly, efficiently and with confidence to ensure that guests' expectations are exceeded and standards are consistently maintained.  

Ideally candidates must meet the following requirements:

  • Excellent communication skills including fluency in English and in other languages
  • Having a positive attitude, high levels of motivation and enthusiasm
  • Willing to work different shifts which also include weekends and public holidays

Students who will be available throughout summer and willing to continue working in weekends during school months are encouraged to apply.


HOUSEKEEPING

PUBLIC AREA ATTENDANTS

Selected candidates will be responsible for keeping the resort’s public facilities including the lobby, front desk, restaurants and restrooms in a neat and clean condition.  Chosen candidates might be requested to deliver miscellaneous goods and supplies to guest rooms or guest floors and to move furniture, supplies or equipment.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset


HOUSEKEEPING ROOM ATTENDANTS

The selected candidates will be responsible for cleaning guest Rooms in accordance with brand and hotel standards to allow a sufficient quantity of vacant and clean rooms, in order to ensure a safe and clean experience to our guests.  Candidates must be able to interact with guests in a courteous and friendly manner and to respond to guests’ questions, provide guest assistance and information as requested.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset

How to Apply

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com.