The Westin Dragonara Resort, Malta

4.4 (44 reviews)

Dragonara Road, St. Julian's, STJ 3143, Malta   •  Weather:    •   Local Time:     •  Phone: (356) 2138 1000  

4.4

Start your Westin Journey

 

The Westin Dragonara Resort strives towards being a learning organisation and shows significant commitment towards the continuous training and development of its associates.

The exceptional service and personal touches that our associates give our guests, demonstrate our commitment to turning everyday moments into memorable branded experiences.

OUTSTANDING EXPERIENCES

For us to deliver this high standard of excellence, we provide a unique experience for our associates who constantly succeed in living the Westin brand and in bringing our brand to life for our guests.

Our Human Resources Department is committed to building a talented workforce, a trusted resource to our guests and a driver of exceptional business results.

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REACH YOUR TRUE POTENTIAL

Evidence of our commitment towards our associates and their growth is proven through a number of HR-related awards that The Resort has won over the past few years.  Furthermore;

  • For the past three consecutive years, the winner of the MTA STAR ‘Hotel Worker of the Year’ Award was a Westin Dragonara Resort associate.
  • Onsite child caring facilities are provided for our associates.
  • A fast career growth is provided to committed associates.

A career at The Westin Dragonara Resort is like no other. If you are ready to be challenged to deliver your best, we are the company for you.  Explore our career paths below to find the perfect opportunity for your Starwood journey to begin.

We currently have vacancies within the following departments;

SALES & MARKETING | CULINARY OPPORTUNITIES | F&B SERVICE | FRONT OFFICE | SERVICE EXPRESS

BANQUETING | STEWARDING | HOUSEKEEPING

HOW TO APPLY

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com.


SALES & MARKETING

SALES SUPPORT SPECIALIST, GROUP

The main aim of this position is to provide sales support to the Group sales managers and assist in the preparation of sales materials and Request for Proposals with the aim of maximising rooms / F&B / Conference and Banqueting business from a defined account base as well as supporting the administrative needs of the sales process.  A high level of interpersonal skills and multi-tasking is key for this role.

Working within the Sales team the successful candidate will be responsible for responding to all Group enquiries.  The Sales Support Specialist, Group must demonstrate high energy levels & consistently provide high levels of customer service in accordance with Marriott’s standards & programmes.

This position requires organization skills, an outgoing character, a degree of self-motivation and the ability to work unsupervised using own initiative.

Applicants should meet the following requirements:

  • In possession of a Diploma/Degree from the Institute of Tourism Studies or equivalent
  • Strong verbal and written communication skills together with great attention to detail
  • Good Knowledge of Microsoft Office and Opera PMS

CULINARY OPPORTUNITIES

SENIOR CHEFS DE PARTIE

We are currently seeking to recruit Chefs de Partie for the Main Kitchen and/or Pastry in order to prepare and provide high quality food in accordance to a consistent standard.

Ideally, applicants should meet the following requirements:

  • In possession of City & Guilds 706/1 & 706/2 or HND / Diploma in Culinary Arts/ Certificate in Food Preparation or Production
  • Previous work experience in a similar role

 

COMMIS CHEFS

We are currently seeking to recruit Commis Chefs who will support the Chef de Partie or Demi Chef de Partie in the daily food preparation in order to meet the set standard and quality levels. 

Applicants should ideally be in possession of City & Guilds 706/1 or a Diploma/Certificate in Food Preparation & Production, coupled with a minimum of one year working experience in the field.

Students who are still following a culinary course at the Institute of Tourism Studies are also encouraged to apply.


FOOD & BEVERAGE SERVICE

FOOD & BEVERAGE SERVERS AND POOL ATTENDANTS

We are currently looking for Food & Beverage Servers and Pool Attendants on part-time basis. The main function includes the provision of an excellent guest service, by discovering all of our guests' needs and acting on these needs promptly, efficiently and with confidence to ensure that guests' expectations are exceeded and standards are consistently maintained.  

Ideally candidates must meet the following requirements:

  • Excellent communication skills including fluency in English
  • Having a positive attitude, high levels of motivation and enthusiasm
  • Willing to work different shifts which also include weekends and public holidays

Students looking for a seasonal job are also encouraged to apply.


FRONT OFFICE

FRONT OFFICE AGENT

The successful candidates will focus on providing excellent service and on creating memorable experiences by making emotional connections with the hotel’s guests. In this position, the agent will have a direct impact on the overall guest experience and will be responsible for ensuring maximum satisfaction from the moment guests arrive at the hotel until the moment they check out.

In performing this role, the successful applicant must meet the following requirements:

  • Fluency in English and in other European languages
  • Sound communication skills
  • Having a friendly and welcoming attitude
  • Computer Literacy
  • Previous work experience in a similar role
  • A Diploma in Hospitality/Accommodation Operations or equivalent will be considered an asset

SERVICE EXPRESS

SERVICE EXPRESS AGENT

The post of Service Express Agent is currently available on both full-time and part-time basis.  This position’s main function entails answering & directing all telephone calls, whilst handling guests’ requests promptly and professionally, with the aim of providing maximum guest/customer satisfaction.

In performing this role, the successful applicant must meet the following requirements:

  • Advanced level standard of education
  • Excellent verbal and written communication skills
  • Fluency in English and in other European languages
  • Sound know-how of hotel operations
  • Customer Service Skills


SERVICE EXPRESS ATTENDANT

The main function of the Service Express Attendant is to provide efficient and accurate delivery and pick up of items to and from guest rooms, as directed by the Service Express Command Centre in order to deliver outstanding guest service.

Duties and responsibilities include in-room dining, luggage services, greeting and escorting guests to and from their room, responding to guest inquiries and requests in an efficient and friendly manner whilst ensuring that newspapers, packages and amenities are delivered to guest rooms in a timely and professional manner.

In performing this role, the successful applicant must meet the following requirements:

  • Having an outgoing Personality
  • Sound communication skills
  • Fluency in English and preferably in other languages
  • Basic Food & Beverage Knowledge
  • Basic IT knowledge will be considered an asset

BANQUETING

ASSISTANT BANQUETING MANAGER

The challenging position of Assistant Banqueting Manager is currently vacant.  This role calls for a dynamic individual who will be responsible for supporting the Banqueting Manager in managing effectively the Banquet Operation both within and outside the Resort.

Pro-active leadership and the development of the Banqueting Team are important aspects of this role in order to ensure profitability, Catering Experience Index and other key targets are achieved.

The successful applicant should meet the following requirements:

  • Previous work experience in a supervisory role
  • Excellent leadership skills
  • Good communication skills
  • Computer Literacy
  • A Diploma in a related field will also be considered an asset.

STEWARDING

STEWARD SUPERVISOR

The selected candidate will be responsible for the highest levels of cleanliness, hygiene and order as per HACCP requirements within the indicated kitchen and back of house areas. 

Ideally, the successful applicant must possess the following requirements:

  • A Minimum of one year experience in a similar role in a restaurant/ hotel kitchen

 

STEWARD

Responsible for cleaning and storing china, silverware, pots and pans and other restaurant items used in the food and beverage operations whilst maintaining kitchen and storage areas in a clean and orderly manner.  Responsible for the proper cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, tables and floors.


HOUSEKEEPING

PUBLIC AREA ATTENDANTS

Selected candidates will be responsible for keeping the resort’s public facilities including the lobby, front desk, restaurants and restrooms in a neat and clean condition.  Chosen candidates might be requested to deliver miscellaneous goods and supplies to guest rooms or guest floors and to move furniture, supplies or equipment.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset


HOUSEKEEPING ROOM ATTENDANTS

The selected candidates will be responsible for cleaning guest Rooms in accordance with brand and hotel standards to allow a sufficient quantity of vacant and clean rooms, in order to ensure a safe and clean experience to our guests.  Candidates must be able to interact with guests in a courteous and friendly manner and to respond to guests’ questions, provide guest assistance and information as requested.

Ideally applicants must meet the following requirements:

  • Outgoing personality
  • Good communication skills
  • Fluency in English
  • Previous work experience in hospitality will be considered an asset

How to Apply

Interested candidates are kindly requested to submit their CV and application letter to daniela.bonanno@westin.com.